Telecare arrives on the high street this week with the launch by O2 of a package aimed at families a bit worried about Mum or Dad. For £99 down plus £20 a month, a person gets a mobile device that connects to a 24/7 support centre, makes calls to four pre-set numbers, and sends an alert and GPS location when it thinks they may have fallen or wandered outside a programmed zone.
The launch of Help at Hand, to be followed soon by comparable products from other companies, marks a watershed in the assistive technology market. Until now, telecare has been available largely only through local councils and/or via landlines. This offers a mobile solution direct to the consumer.