Author Archives: wendy
The care home abuse epidemic
The care home abuse epidemic: Families make 15,000 complaints in just one year (and that’s just a fraction of the true scale)
- Some 14,888 claims about welfare of residents aged 65 and over in 2013-14
- And almost a third of these ‘safeguarding referrals’ were upheld
- Only half of the 152 councils responded to freedom of information requests
- Families claimed their complaints were often ignored or not taken seriously
Library hosts course to teach new tablet technology

Wendy Maxwell (front right) from Chill4Us carers, past and present, take a free course for carers at Hellesdon Library on how to use computer tablets. Picture by SIMON FINLAY.