The care home abuse epidemic: Families make 15,000 complaints in just one year (and that’s just a fraction of the true scale)
- Some 14,888 claims about welfare of residents aged 65 and over in 2013-14
- And almost a third of these ‘safeguarding referrals’ were upheld
- Only half of the 152 councils responded to freedom of information requests
- Families claimed their complaints were often ignored or not taken seriously
By Claire Ellicott for the Daily Mail
Published: 01:03, 23 February 2015 | Updated: 01:04, 23 February 2015
Find out more
