Tag Archives: cancer

Big firms MUST change the insensitive way they treat bereaved families

 ‘When mum died, Lloyds made the grief even harder to bear

Close-knit: Money Mail writer Victoria Bischoff and her mum Julie, who died in April

  • When Victoria Bischoff’s mother Julie died in April, Lloyds were unhelpful
  • They made her call automated service and sent computer-generated letters
  • An insensitive customer service adviser asked a series of intrusive questions and didn’t know the rules about credit card debts
  • Other organisations such as the local council were much better 

Mum had been a customer at Lloyds Bank for around 25 years. The staff in her local branch in Coventry knew her well, so they had recognised me the moment I came through the door.

The woman behind the counter went pale. ‘You’re Julie’s daughter, aren’t you?’ she said. ‘I know what you’re here to say.’

Mr Blue Sky single set to be released in memory of Worcester dad

by David Cosgrove, Reporter

A CHARITY single in memory of a Worcester dad who died of cancer is set to be released.

The version of Electric Light Orchestra’s Mr Blue Sky was recorded in memory of Battenhall dad Nigel Collinson.

Mr Collinson was diagnosed with oesophageal cancer in September 2013, and died 12 weeks later – just two days after his 45th birthday.

One man and his dog take on Exeter half marathon

Mark Goff with Pongo and brother in law Tom

Dimbleby Cancer Care

One man and his dog from Ponsanooth took part in the Exmoor Half Marathon earlier this month in memory of his BAFTA winning uncle and raised £550 for charity.

Mark Goff, 30, ran the race with his dog, Pongo, and his brother-in-law, Tom, in memory of Chris Collins, a BAFTA winning producer, who died of cancer last year.

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