Victory for mental health campaigners as deal struck over Norfolk helpline

12:04 17 March 2016

Mind support line. Ben Marshall, team leader. Picture: DENISE BRADLEY

Patients and campaigners can today celebrate after health bosses agreed a solution to prevent people from being affected by the closure of a helpline.

In a victory for service-users and mental health advocates, callers to the Norwich and Central Norfolk Mind Mental Health Helpline will get support from another service.

Amanda Hedley, chief executive of Norwich Mind, said she was “delighted” with the outcome.

The helpline, which has been described as life-saving by patients of Norfolk and Suffolk NHS Foundation Trust (NSFT), was set to close without any mitigating support in place for users because of a lack of available funds.

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