What service users want from social workers

Good social workers are essential
Peter Beresford
Friday 27 April 2012 15:43

What do service users want from social workers? Social work academic and mental health service user Peter Beresford says that research points to four crucial qualities. He will be speaking about the future of adult social work at Community Care Live on 16 May.

 

The crucial importance of the social work relationship

Above all else the evidence highlights that service users value the relationship that they have with social workers. It is seen as the crucial starting point for getting help and support on equal terms; for working with rather than on people. Service users talk of relationships based on warmth, empathy reliability and respect. It is the antithesis of form-filling approaches to assessment, which reduce the contact between service users and practitioners to a formulaic and bureaucratic contact.

Over 200,000 families lose entire working tax credit support new HMRC figures show

The Government slammed by Child Poverty Action Group

 

Published by Max Salsbury for 24dash.com in Central Government and also in Communities

 Over 200,000 families lose entire working tax credit support new HMRC figures show

The Government was today slammed by Child Poverty Action Group as new figures published by HMRC show that over 200,000 families have lost their entire working tax credit support, worth £3,870, from 6 April 2012.

The Chief Executive of Child Poverty Action Group Alison Garnham said: “This is an absolute calamity that plunges nearly half a million children deep below the poverty line. Many of these parents will now have less money in work than if they just claimed benefits. It runs directly against the consensus on the importance of making work pay and the government’s duties on child poverty.

“The Chancellor should have announced at the Budget he would keep these working families afloat and in work, but they were cut loose whilst taxes for corporations and the super-rich were cut instead.”

Parties contest social care ahead of local elections in Scotland

“Carers deserve this help and they need it now.”

 

A commitment to driving up social care standards has been among the key issues embraced by parties in Scotland, as communities place their votes in the local elections today.

 

Ruling party the SNP last week launched a ‘mini-manifesto’ that showcased the party’s dedication to “Scotland’s unsung heroes”. The mini-manifesto announced support for the appointment of Carers’ Champions, whose role will be focused on bridging the gap between carers and local councils to ensure the sector’s professionals are better supported.