The government is to announce a review into 15-minute care visits to vulnerable elderly and disabled people following concerns that such appointments deprive people of their dignity and put unfair pressure on staff.
Care minister orders review over 15-minute home visits
Care Quality Commission will look at whether visits are long enough to respond to people’s needs, Norman Lamb announces
England’s mental health services ‘in crisis’
The mental health service in England is in crisis and unsafe, says one of the country’s leading psychiatrists.
Dr Martin Baggaley, medical director of the South London and Maudsley NHS Trust, spoke out as an investigation by BBC News and Community Care magazine reveals more than 1,500 mental health beds have closed in recent years.Many trusts have all their beds filled.
Care Minister Norman Lamb said the current situation was “unacceptable” and provision must improve.
While there was a drive to treat more people in the community, he said beds must be available when patients needed them.
System ‘inefficient, unsafe’
Care inspector could use hidden cameras
“Winterbourne View happened two-and-a-half to three years ago. Things should be happening now.”

Hidden cameras and mystery-shopper exercises may form part of a revamped inspection regime for care homes and domiciliary care in England next year.
New adult social care chief inspector Andrea Sutcliffe said she wanted to explore the role such techniques could play in uncovering abuse and neglect.
But she admitted their use would have to be balanced against the need for privacy and dignity in such settings.
The move will be considered ahead of the launch of a new system next year.
From next autumn, services will be given an Ofsted-style rating of outstanding, good, requires improvement or inadequate to mirror the system being rolled out for hospitals.
“Start Quote
Confidence in the regulation regime has been shaken, but we have turned a corner”
Norman Lamb Care and Support Minister
The new Care Quality Commission (CQC) inspections will determine whether services are:
- safe
- caring
- effective
- well led
- responsive to people’s needs