Category Archives: Older care
Care inspector could use hidden cameras
“Winterbourne View happened two-and-a-half to three years ago. Things should be happening now.”
Hidden cameras and mystery-shopper exercises may form part of a revamped inspection regime for care homes and domiciliary care in England next year.
New adult social care chief inspector Andrea Sutcliffe said she wanted to explore the role such techniques could play in uncovering abuse and neglect.
But she admitted their use would have to be balanced against the need for privacy and dignity in such settings.
The move will be considered ahead of the launch of a new system next year.
From next autumn, services will be given an Ofsted-style rating of outstanding, good, requires improvement or inadequate to mirror the system being rolled out for hospitals.
“Start Quote
Confidence in the regulation regime has been shaken, but we have turned a corner”
Norman Lamb Care and Support Minister
The new Care Quality Commission (CQC) inspections will determine whether services are:
- safe
- caring
- effective
- well led
- responsive to people’s needs