Trevor Smith is a carer for his wife, Susan, who has severe cerebral palsy and is a wheelchair user.
Because of her condition, Mrs Smith only has strength in her right arm and needs a handrail to hold onto when she goes to the toilet.
But the couple, of King George V Avenue, say not enough is being done to ensure that suitable facilities are provided for disabled customers.
Concessions should also be offered to people with disabilities and NHS staff whose shift patterns mean they cannot use public transport.
Last month Health Secretary Jeremy Hunt told MPs costs were “just too high”.
Patients and families shouldn’t have to deal with the added stress of unfair parking charges”
The government is launching a recruitment drive to hire more doctors‘ assistants to try to help take pressure off a straining NHS under plans announced on Thursday.
The physician associates will have two years of intensive training instead of the seven completed by doctors, and will provide support in the diagnosis and management of patients in hospitals.
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