Campaigners launch formal complaint against Norfolk County Council

Claims disabled people are losing vital support

A campaign group representing disabled people in Norfolk has submitted a formal complaint over claims an increasing number of disabled and vulnerable people have seen the support they receive cut by Norfolk County Council.
Equal Lives has submitted the complaint to the Care Quality Commission (CQC) urging them to investigate what it claims are systematic failures by those at County Hall and a disregard for its statutory duties under the Care Act.

The row centres upon the use of personal budgets, a scheme introduced in 2008 and used by more than 4,000 people with a disability, age related condition or chronic illness, with the aim of giving them more choice over how their needs are met.

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