Author Archives: wendy
£37K lottery grant will help carers
A charity that supports adult carers in Bracknell Forest has been awarded a Big Lottery grant of nearly £38,000.
By Laura Herbert
April 04, 2012
Bracknell Forest Voluntary Action (BVFA) provide services for unpaid adult carers in the borough, and successfully secured the grant for its Carers Support Team.
The team, which is part-funded by Bracknell Forest Council, has received grants from the Big Lottery fund for the past four years.
Money from the Big Lottery fund pays for a carers information and advice worker whose role is to support unpaid carers by offering information and directing them to other agencies or groups that could help.
The role also has links with GP surgeries and hospitals to highlight the needs of carers with health services.
NHS patients encouraged to give feedback about care on revamped website
Patients in Shetland are being encouraged to write about their experiences of health care, good and bad, on NHS Shetland’s revamped website which has just gone live.
In future some patients and carers may be invited to tell their stories on tape, video or in person to the NHS board, which manages health services in Shetland.
The new independent feedback system, called Patient Opinion, started in a low-key way in January, prompting only six responses so far by email, phone and letter. Five were complimentary and the other conveyed ideas for improvements.
Patient Opinion is a non-profit service independent of NHS Shetland and the NHS which confidentially handles each “story” about a person’s experience of the NHS, including what was good and what could have been better.