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Carers Chill4us | Carers message board • View topic - Boiler broken and carer made a complaint

Boiler broken and carer made a complaint

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Boiler broken and carer made a complaint

Postby debzsanderson » 30 Nov 2013, 15:56

No heating and hot water possibly until Monday as boiler not working. Also found out a carer has complained again about marks hoisting. She never said anything to me and emailed the office saying she's not happy with hoisting Mark. The thing is a supervisor  does our Friday call and I explained mark had an OT visit and she was happy and said Mark was back to his pre hospital health status. Supervisor coming back tonight while carer is here to talk to here. Marks sister is also being a pain with her time off so I'm feeling really low and sorry for the lack of any posts from me xx
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Re: Boiler broken and carer made a complaint

Postby JaneJ » 30 Nov 2013, 16:08

How are you supposed to keep yourself and Mark warm and clean til then?

No wonder you are so low Debz. Thinking of you and wishing i was nearer to help you.

Big hugs

xxxxxxxxxxx

hu**** hu**** hu**** hu****
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Re: Boiler broken and carer made a complaint

Postby Misspears » 30 Nov 2013, 18:25

Why can't they make it an emergeny,having no heating and water,they should be out today never mind Monday.

Thinking of you debz

Love Ann x.  hu****
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Re: Boiler broken and carer made a complaint

Postby Jeanne » 30 Nov 2013, 19:51

Disgusting, how are you and Mark supposed to keep warm. There should be an emergency service available, it is not good enough. x Jeanne
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Re: Boiler broken and carer made a complaint

Postby annie » 30 Nov 2013, 20:25

Not good enough, I hope it gets sorted #Anniexx hu****
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Re: Boiler broken and carer made a complaint

Postby maureenho » 30 Nov 2013, 22:29

Debz the council/housing association should have left you a portable heater till the boiler can be fixed, get onto them again and tell them Mark is ill and disabled.
Our council provided us with a mobile heater when ours went wrong, they have to do this for disabled, elderly and ill people.
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Re: Boiler broken and carer made a complaint

Postby debzsanderson » 01 Dec 2013, 11:59

Luckily it's not too cold. Supervisor for our care agency came out last night re carers hoisting issues and things are nightmare now.  I might as well not have carers - that's just how I feel right now.
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Re: Boiler broken and carer made a complaint

Postby mumxtwo » 01 Dec 2013, 14:49

Hope you soon get the heating and the carers sorted Debz xx

33900
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Re: Boiler broken and carer made a complaint

Postby Misspears » 01 Dec 2013, 15:11

Thinking of you debz hope things soon get sorted

Love Ann x.  hu****
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Re: Boiler broken and carer made a complaint

Postby Jeanne » 01 Dec 2013, 15:59

Sorry that things are so upside down at the moment. Thinking of you and hoping that everything will soon be resolved. x Jeanne
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