Warm Home Discount Scheme

Warm Home Discount Scheme

Postby maureenho » 30 Sep 2013, 10:40

Warm Home Discount Scheme

If you are a pensioner or are classed as a vulnerable customer, you may be entitled to extra help with your gas and electricity bills during the winter months, including the Warm Home Discount Scheme.

This page explains what the Warm Home Discount Scheme is, who is eligible, and how to claim it.
Top tips
If you’re not a pensioner on a low income, you may still be eligible for the Warm Home Discount Scheme. Each energy supplier has different criteria, so contact your supplier to check whether you’re eligible.
What is the Warm Home Discount Scheme?

If you are on a low income, you may qualify for the Warm Home Discount Scheme. This gives a rebate to pensioners on low incomes and some other customers on low incomes. The rebate is £135 on your electricity bill for winter 2013 -2014. The Warm Home Discount Scheme will run each winter until 2014/15.

The Warm Home Discount Scheme is run by energy companies, who are required by law to offer this rebate.
Who qualifies for a Warm Home Discount?

In 2013-2014 if you are a pensioner on 20 July 2013, you can qualify for a warm home discount if you are either:

    under 75 and only get the Guarantee Credit part of Pension Credit – not the Savings Credit part
    75 or over and get the Guarantee Credit part of Pension Credit - even if you also get the Savings Credit part.

Your name or your partner’s name must be on your electricity bill, and your energy company must be taking part in the Warm Home Discount scheme.

    More information on energy suppliers taking part in the Warm Home Discount Scheme at http://www.gov.uk

If you are on a low income

If you are on a low income, it will be up to your supplier to decide whether you can get the Warm Home Discount. You may be eligible if you're on a low income and you have a disability or long-term illness, or children. The actual criteria used will vary depending on your supplier.

Each supplier has their own rules about who else can get the discount. You should check with your supplier to see if you can get it.
How to claim a Warm Home Discount

If you are a pensioner eligible for the Warm Home Discount, the Department for Work and Pensions will try to make sure you get this discount automatically. If you are missed out, you can ask for the discount directly from your supplier.

If you are on a low income,  you will need to contact your energy supplier for details of whether you are eligible. If you believe you are eligible, you will then need to apply directly to your supplier.

    More information on applying to your energy supplier for the Warm Home Discount at http://www.gov.uk

If you’re on a social tariff

Some customers may qualify for their supplier’s social tariff. This might apply to you if you are on a low income, are disabled or have long-term health problems. The Warm Home Discount is intended to replace the different social tariffs offered by different providers.

If you are on a social tariff, your supplier will contact you soon to inform you that the tariff is being phased out. You may be offered a Warm Home Discount instead.

However, some customers who now qualify for a social tariff may not qualify for help under the Warm Home Discount Scheme. There will also be some customers who find that the discount under the new scheme is less than the social tariff discount they are getting now. Some additional help might be available to make up for this shortfall.

Contact your supplier for further information.

    More information on the transfer from social tariff to the Warm Home Discount

Next steps

    More information about extra help with energy if you’re older, disabled or on a low income.
    If you need more help

More information
The Home Heat Helpline

The Home Heat Helpline is a service for vulnerable customers struggling to pay their bills. It is funded by the energy suppliers, and provides information on grants, payment schemes and benefits that may be available as well as basic advice about energy efficiency.

Telephone: 0800 336699 (freephone)
Website: http://www.homeheathelpline.org.uk
The Energy Saving Trust

The Energy Saving Trust has a searchable database of grants and schemes, along with an online home energy check to find out where you could make savings on your bills. You can also contact your local Energy Saving Trust advice centre for help:

Telephone: 0300 123 1234 (freephone)

Website: http://www.est.org.uk

http://www.adviceguide.org.uk/england/c ... scheme.htm
User avatar
maureenho
Global Moderator
Global Moderator
 
Posts: 29330
Joined: 16 May 2007, 10:53
Location: Norfolk

Re: Warm Home Discount Scheme

Postby sandy4 » 30 Sep 2013, 10:42

than999
User avatar
sandy4
Hero Member
Hero Member
 
Posts: 5786
Joined: 15 Dec 2007, 23:53
Location: lancashire

Re: Warm Home Discount Scheme

Postby annie » 30 Sep 2013, 13:07

than999
User avatar
annie
Hero Member
Hero Member
 
Posts: 34023
Joined: 21 Aug 2006, 21:19
Location: Lancs

Re: Warm Home Discount Scheme

Postby chenrezig » 30 Sep 2013, 14:33

than999 go90 Mo, bumping this up
User avatar
chenrezig
Hero Member
Hero Member
 
Posts: 13508
Joined: 17 May 2007, 14:14
Location: Norfolk

Re: Warm Home Discount Scheme

Postby debzsanderson » 30 Sep 2013, 15:28

than999 go90a
User avatar
debzsanderson
Hero Member
Hero Member
 
Posts: 2231
Joined: 13 Apr 2011, 17:54
Location: West Sussex

Re: Warm Home Discount Scheme

Postby Misspears » 30 Sep 2013, 15:31

than999
User avatar
Misspears
Hero Member
Hero Member
 
Posts: 7330
Joined: 07 Feb 2012, 15:32
Location: Walkden

Re: Warm Home Discount Scheme

Postby Jeanne » 30 Sep 2013, 18:04

Thankyou for this, it is really helpful information. x Jeanne
User avatar
Jeanne
Hero Member
Hero Member
 
Posts: 3146
Joined: 24 Jan 2012, 14:31


Return to Raising awareness, Campaigning and Important contacts.

Who is online

Users browsing this forum: No registered users and 11 guests