Category Archives: social workers

What service users want from social workers

Good social workers are essential
Peter Beresford
Friday 27 April 2012 15:43

What do service users want from social workers? Social work academic and mental health service user Peter Beresford says that research points to four crucial qualities. He will be speaking about the future of adult social work at Community Care Live on 16 May.


The crucial importance of the social work relationship

Above all else the evidence highlights that service users value the relationship that they have with social workers. It is seen as the crucial starting point for getting help and support on equal terms; for working with rather than on people. Service users talk of relationships based on warmth, empathy reliability and respect. It is the antithesis of form-filling approaches to assessment, which reduce the contact between service users and practitioners to a formulaic and bureaucratic contact.

Kosovan delegation eager to learn how social care is provided in Norfolk

Norfolk Social Services is a showcase

27 April 2012

Norfolk’s social care services will be showcased to an international audience when a delegation from Kosovo visits the county next week.

The group will be welcomed by Norfolk County Council on Tuesday and Wednesday as part of a week-long visit to the country that has been arranged by the Department for International Development.

With a task of shaping social care services following their decentralisation in Kosovo, the group, consisting of Mayors, Directors of Social Care for several local authorities in Kosovo, and Officers from the Ministry for Social Welfare, are keen to learn how Norfolk provides social care services for both adults and children.

Care should be the same wherever a person lives

Supreme Court to hear social care cost arguments

 Lawyers representing four charities will say the law has been misinterpreted with regards to social care

The Supreme Court is to hear a case challenging the way councils in England can consider their finances when assessing people for social care.

A severely disabled man – known as KM – and four charities will say care should be the same wherever a person lives.