Tag Archives: care
‘Take care complaints more seriously’ regulator says
Complaints about health and social care should be taken more seriously, says the Care Quality Commission regulator.
Its report said there was a wide variation in the way complaints were handled across the NHS, primary care and adult social care services in England.
Too often people were met with a “defensive culture”, the report said.
Health Secretary Jeremy Hunt has welcomed the move to improve care and said progress had been made.
340,000 elderly will be denied care in new cuts
Vital help to be restricted to those who need assistance with two or more tasks
- Charities attacked new criteria announced by the Government last night
- Age UK said 340,000 would be denied care in ‘bleak’ future for elderly
- Department of Health insisted new rules are meant to mirror old ones
Vital help for elderly people will be restricted to only those who need help with two tasks or more, the Government said last night.
Councils have been told to provide home helps and other assistance only if people are unable to complete two or more essential daily tasks.
If they are unable to do only one of the 10 appointed tasks they should receive no help from their council – meaning they would have to pay for care themselves or do without it.
More than 100 elderly a week are having properties seized to pay for care home fees
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Between 30,000-40,000 thought to lose homes this way every year
- Coalition promised a cap on care costs by 2016, but this will only apply to bills of £72,000 or more
- Those with assets of more than £23,250 are expected to pay their own way
- Critics say the system denies families their inheritances and punishes those who have worked hard, saved and paid mortgages
More than 100 homes a week are being seized from elderly people by councils to pay for their care home fees.
Families have been forced to hand over properties because local authorities are refusing to pay for the care.
