Category Archives: family

Revealed: the hidden lives of the UK’s 6.5 million carers

Caring is an activity most of us will do at some point in our lives but it usually goes on behind lace curtains.

Top photographer Chris Steele-Perkins aims to change that by putting caring into sharp focus in his latest exhibition
Dawn Hart and her twins, Grace and Ethan, who are both severely disabled. Dawn and her husband, Garry, are both full-time carer, as 6.5 million other Britons. Photograph: Chris Steele-Perkins/Magnum

Dawn Hart’s son, Ethan, had only been at home from hospital for six days when he stopped breathing. It was midnight on a Sunday and she was breastfeeding him in bed.

Older women become primary carers during partner's final days, research shows

The role of the family is crucial

New research shows that older women are often the primary carers for their partner when they reach the end of their life.

More than 60% of informal care is provided by a spouse or partner – mainly women between the age of 35 and 64.

Big firms MUST change the insensitive way they treat bereaved families

 ‘When mum died, Lloyds made the grief even harder to bear

Close-knit: Money Mail writer Victoria Bischoff and her mum Julie, who died in April

  • When Victoria Bischoff’s mother Julie died in April, Lloyds were unhelpful
  • They made her call automated service and sent computer-generated letters
  • An insensitive customer service adviser asked a series of intrusive questions and didn’t know the rules about credit card debts
  • Other organisations such as the local council were much better 

Mum had been a customer at Lloyds Bank for around 25 years. The staff in her local branch in Coventry knew her well, so they had recognised me the moment I came through the door.

The woman behind the counter went pale. ‘You’re Julie’s daughter, aren’t you?’ she said. ‘I know what you’re here to say.’